You can find the admission fees on the website at 'For visitors' and 'Admission ticket'.

The advanced ticket sale price only applies to tickets bought from the ticket shop before the day the event commences. Orders can be placed at the ticket shop until noon on the last day of the fair. Once the trade fair begins, prices at the ticket shop are the same as at the box office. Please note any trade fair-specific regulations that may apply (e.g. the public days on the weekend of imm cologne)

Special terms are offered for some trade fairs. You can find out more in the Arrival section of the respective trade fair's website.

Cologne-Bonn Airport: Train S 13 takes you to the Köln Messe/Deutz station every 20 minutes. You can use your admission ticket to the trade fair to travel to Koelnmesse free of charge if you see the VRS on the ticket. Taking a taxi takes about 15-20 minutes and costs approx. €25. Düsseldorf Airport • It takes about 45 minutes to travel by car from Düsseldorf Airport to Koelnmesse. • You can travel inexpensively if you take a Regional Express (RE), Regional (RB), or S-Bahn (S) train. With your trade fair ticket, you only need to purchase a train ticket from Düsseldorf Airport to the border of the VRR/VRS transport association area, if you see the VRS-logo on your tiket. When buying your ticket, simply choose the “Langenfeld (Rheinl.)' destination. Travellers without trade fair admission tickets must purchase a rail ticket valid for price level 5. • If you travel on an ICE high-speed train, the trip to the Köln Messe/Deutz railway station takes only about 25 minutes. The trade fair admission ticket is not valid on ICE trains. Frankfurt Airport and other airports • It takes ICE trains about 60 minutes to travel between Frankfurt Airport and Koelnmesse. • You can reach the airports in Brussels and Amsterdam by taking Thalys and ICE trains.

We regret to inform you that animals may not be brought into the exhibition center anywhere.

Please note that changing tables are located in the restrooms. We also have separate baby changing rooms in the northern part of the exhibition center (these rooms are also suited for nursing babies). Changing tables: CC East, 3rd floor, ladies' and men's restrooms Hall 3.1, in the handicapped restroom Hall 3.2, in the handicapped restroom Passage 2/4 (Kristallsaal), ladies' and men's restrooms Baby changing rooms: Boulevard, next to the restrooms in Hall 7 Boulevard, next to the restrooms in Hall 8

ATMs are located in the entrances East, South and North. If there is a defect, call: +49 (0)221/226-5253

Unfortunately there is no bank on the exhibition grounds. However, in the Entrances North, South and East you will find cash dispenser of the Sparkasse KölnBonn bank. If you need to conduct other transactions, such as changing currency, please go to the branch of the ReiseBank in the Cologne main railway station. You can reach the main railway station from the Köln Messe/Deutz station via commuter train in two minutes.

In this case please contact Ms. Petra Steinleger, KölnKongress: p.steinleger@koelnkongress.de, tel.: +49 221/821-2223.

A special campsite is offered for certain fairs. To find out more, contact parkticket-kws@wis-Sicherheit.de. Please note that the campsite does not offer services such as water or an electricity supply.

The campsite closest to Koelnmesse is located in Köln-Poll (Weidenweg 35, 51105 Köln, +49 221 831966, www.camping-koeln.de). It is about 12 km from the exhibition center. Depending on traffic conditions, the campsite can be reached by car in approx. 15 minutes.

It takes about 10 minutes to walk to a nearby Europcar office. This office is located next to the Lanxess Arena and is open 24/7. Beside that our hostess at the info desks on the fairground are happy to help.

During the event, caravans and RVs can be left at selected parking lots outside of the trade fair ground, which however do not provide any electricity or water supply, or similar. Because not all of the parking lots are suited for caravans or RVS, we ask that you register with the service partner who handles traffic and parking management. The contact details are as follows: Tel.: +49 221 989 453 30 or e-mail: parkticket-kws@wis-sicherheit.de The parking permit for a caravan/RV costs €11.00 per day.

The catalogue is sold in advance as well as at the box office during the trade fair.

We provide a kindergarten for the following trade fairs: ISM, imm cologne, didacta, Intermot, ART COLOGNE and gamescom. Use the Infoscout to find the exact location.

Catholic Church: St. Heribert Tempelstraße 2 50679 Köln-Deutz Cathedral: Domkloster 4 50667 Köln (downtown) Protestant Church: Evangelische St. Johannes-Kirche Deutz Tempelstraße 31 50679 Köln-Deutz Jewish Synagogue: Synagogen-Gemeinde-Köln Roonstraße 50 50674 Köln (downtown) Muslim Mosque: Kuba Moschee Association: IGMG Vorsterstraße 41-43

There is a hotline at '0180 LAUNDRY' (0180/5286379), which is accessible daily from 8:30 a.m. to 8:00 p.m. Offerings: Place to pick up and deliver textiles for cleaning

You find the cloakrooms at the entrances. Cost of a piece of luggage: € 3.00, a piece of clothing: € 3.00, a piece of luggage and a piece of clothing: € 5.00.

Courier services (letter and parcel acceptance) are offered at Copy & Shop. There is a Copy & Shop in the Entrance North, halle 8 in Boulevard, hall 7, tel.: 821-2448 and in the Passage 3/11, tel.: 821-3634. Opening hours correspond to the fair's opening times for visitors.

Your data is encrypted for transmission and only sent to third parties if this is necessary for the completion of your order. You can find detailed information on what data we store and how we treat it in the section Security & data protection.

Koelnmesse forwards your personal data to third parties if this is necessary to process your orders, to organise your trade fair visit or participation or to invoice services. Our aims, however, are more far-reaching. We wish to get to know you and bring you into contact with our partners and interesting exhibitors. What’s more, we want to be able to give you even more support for your next trade fair visit or participation. Nonetheless, it is your choice if you wish to take advantage of our additional services and provide us with data that we can forward to third parties. For events organized by Koelnmesse, we will forward trade visitor data to exhibitors, associations or other third parties only under the following conditions: The trade visitor has not objected or, if necessary, has given permission to have his/her data forwarded to exhibitors, associations or third-party companies. Before forwarding data to exhibitors, associations or third-party companies based abroad, we always check to see if the data protection standards in the recipient’s home country are comparable with those in Germany. If not, the recipient is obliged to contractually assure Koelnmesse that corresponding data protection standards will be met. Should Koelnmesse sell a trade fair activity to another company, personal data that is directly related to the activity may be forwarded to the buyer. Koelnmesse will not sell or otherwise transfer your personal data to third parties for any other reason. Our representatives and our service partners in Germany and abroad are contractually obliged to fully comply with the pertinent data protection and data security regulations and guidelines. Koelnmesse checks to see that this obligation is met.

By providing us with your personal data, we can, in return, offer you several benefits. Specifically, it becomes easier and more convenient for you to 1. plan your visit to a trade fair, because we can provide you with specific information in the run-up to the event 2. register as a visitor for certain events, so that you can receive all the benefits to which you are entitled by purchasing a ticket online 3. receive personal messages and special offers from us or our exhibitors 4. smoothly plan and carry out your trade fair participation while benefiting from the Koelnmesse Group’s extensive range of services 5. save time so that you can devote yourself to topics that really interest you By providing us with your data, you also enable us to conduct market research so that we provide better services and customer care, and further optimize our offerings. You can provide us with your personal details in a variety of ways, e.g. by creating an account for our e-shop, by faxing us a visitor or exhibitor registration form, by entering a competition, by registering in person at the exhibition center or by taking part in a survey.

You can buy drugstore products in the Copy & Shops, which are located in the entrance north, in Boulevard, hall 7 and in passage 3/11.

Please logon to the ticket shop once again, using your access data. Please click on 'Change your data' in the upper right-hand corner. You can call up a list of your orders at 'Your order' and print the PDF files in question. If you have any further questions, please call +49 (0)221/821-3640 or e-mail your question to: help@e-shop.koelnmesse.de

You need Adobe's Acrobat-Reader to open PDF files. You can download this program free of charge from the manufacturer's website and install it on your computer as instructed.